At Sentido Health, one of our main priorities is the privacy of our visitors. Our website www.sentidohealth.com (“Website”) is fully owned and operated by Sentido Health. This Privacy Policy contains types of information that is collected and how we use it. If you have any questions or concerns about this privacy notice, please contact us at compliance@sentidohealth.com.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or is collected by Sentido Health.
Please note: Certain health and medical information is protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state law.
CONSENT
By using our website and online activities, you hereby consent to our Privacy Policy and agree to its terms.
WHAT INFORMATION DO WE COLLECT?
In short: We collect personal information which you provide to us.
We collect personal information that you voluntarily provide to us when you participate in online activities through our website or contact us via phone, email, or SMS/text messaging. Depending on the activity, we may collect: names, email addresses, medical information, and other similar information. All personal information you provide us must be true, complete, accurate, and current.
HOW DO WE USE YOUR INFORMATION?
In short: We process your information for purposes based on legitimate business interests, compliance with our legal obligations, and/or your consent.
We use the information we collect in various ways, including to:
Operate, personalize, and improve our website
Understand and analyze how you interact with our website
To fulfill the purpose for which you shared your personal information
Provide you with updates and information for marketing/promotional purposes
Develop new products, services, features, and functionality
Contact you with relevant information by email, phone, SMS/text messaging, or mail
Maintain security measure and prevent fraud
Please note: Sentido Health does not sell personal information, nor do we offer incentives related to the collection of personal information.
WHO WILL YOUR INFORMATION BE SHARED WITH?
In short: We only share information with your consent, to provide you with services, to comply with laws, to protect your rights, or to fulfill business obligations.
Consent: We may process your data if you have given us consent to use your personal information for a specific purpose.
Third parties: Sentido Health uses third parties to help with our operations (example: texting platform). These third parties only use your information when it is necessary to perform the services they offer and are required to keep personal information confidential.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or other legal processes. If you would like to obtain our policy around how and when we respond to lawful requests for protected health records, please contact our compliance department at, compliance@sentidohealth.com.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate security measures designed to protect the personal information we process. However, despite our safeguards, no electronic transmission over the Internet can be guaranteed to be 100% secure due to hackers, cybercriminals, or other unauthorized third parties. We recommend you access our website within a secure environment.
Please note: Our site may have links that are not operated by Sentido Health. Whether you choose to release personal information is strictly up to you. Sentido Health does not have control over the security measures of third-party sites, nor are we responsible for any consequences that may result from your interaction with these sites.
DO WE COLLECT INFORMATION FROM MINORS?
In short: We do not knowingly collect data from or market to children under 13 years of age.
Sentido Health does not knowingly collect any Personal Identifiable Information from children under the age of 13 in accordance with the Federal Children’s Online Privacy Policy Act of 1998 (“COPPA”). If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Please note: Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
WHAT ARE YOUR PRIVACY RIGHTS?
Third-Party Privacy Policies
In short: Sentido Health’s Privacy Policy does not apply to other advertisers or websites.
We are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
Please note: If you would like to exercise any of these rights, please contact us at compliance@sentidohealth.com.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
QUESTIONS?
If you have any questions about this privacy notice, or if you wish to send an opt-out request for any of our online services, please contact us at compliance@sentidohealth.com.
Please note: Once we receive your request, it may take an additional period of time for such request to become effective.
