Last updated: April 2021
At Sentido Health, one of our main priorities is the privacy of our visitors. Our website www.sentidohealth.com (“Website”) is fully owned and operated by Sentido Health. This Privacy Policy contains types of information that is collected and how we use it. If you have any questions or concerns about this privacy notice, please contact us at compliance@sentidohealth.com.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or is collected by Sentido Health.
Please note: Certain health and medical information is protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state law.
By using our website and online activities, you hereby consent to our Privacy Policy and agree to its terms.
In short: We collect personal information which you provide to us.
We collect personal information that you voluntarily provide to us when you participate in online activities through our website or contact us via phone, email, or SMS/text messaging. Depending on the activity, we may collect: names, email addresses, medical information, and other similar information. All personal information you provide us must be true, complete, accurate, and current.
In short: We process your information for purposes based on legitimate business interests, compliance with our legal obligations, and/or your consent.
We use the information we collect in various ways, including to:
Please note: Sentido Health does not sell personal information, nor do we offer incentives related to the collection of personal information.
In short: We only share information with your consent, to provide you with services, to comply with laws, to protect your rights, or to fulfill business obligations.
Consent: We may process your data if you have given us consent to use your personal information for a specific purpose.
Third parties: Sentido Health uses third parties to help with our operations (example: texting platform). These third parties only use your information when it is necessary to perform the services they offer and are required to keep personal information confidential.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or other legal processes. If you would like to obtain our policy around how and when we respond to lawful requests for protected health records, please contact our compliance department at, compliance@sentidohealth.com.
In short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate security measures designed to protect the personal information we process. However, despite our safeguards, no electronic transmission over the Internet can be guaranteed to be 100% secure due to hackers, cybercriminals, or other unauthorized third parties. We recommend you access our website within a secure environment.
Please note: Our site may have links that are not operated by Sentido Health. Whether you choose to release personal information is strictly up to you. Sentido Health does not have control over the security measures of third-party sites, nor are we responsible for any consequences that may result from your interaction with these sites.
In short: We do not knowingly collect data from or market to children under 13 years of age.
Sentido Health does not knowingly collect any Personal Identifiable Information from children under the age of 13 in accordance with the Federal Children’s Online Privacy Policy Act of 1998 (“COPPA”). If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Please note: Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
In short: Sentido Health’s Privacy Policy does not apply to other advertisers or websites.
We are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options.
Under the CCPA, among other rights, California consumers have the right to:
Please note: If you would like to exercise any of these rights, please contact us at compliance@sentidohealth.com.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you have any questions about this privacy notice, or if you wish to send an opt-out request for any of our online services, please contact us at compliance@sentidohealth.com.
Please note: Once we receive your request, it may take an additional period of time for such request to become effective.
